SHOPPING INFORMATION
We ship products to customers in India via Shiprocket, it is India’s leading eCommerce shipping solution. It is packed with various features that help you in shipping across 26000+ pin codes in India and.
Customers will show multiple courier partners with their estimated delivery time, rate, and mode on the checkout page. Customers can choose themselves, nearby courier partners, to get the first delivery to your shipping address.
We show our customers real-time rates and EDD data on your website via ShipRocket
17+ courier partners that include leading names such as FedEx, Delhivery, Bluedart, Wefast, and Shadowfax. available in India for us
Your order will be shipped to you fully insured.
We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.
We Delivery and Sell our Products all over India Within 3 to 12 Working Days
Usually, it depends upon in your delivery addresses or locations
After ordering your products we customize and print those products then we pack the products and request courier partners to pick up the products “which courier partners you selected during checkout” With this method, we dispatch products that you order and we try to delivery your products within 3 to 12 working days
Yes, we send an invoice along with your products we send your invoice by email in your email address. Also, you can download the invoice any time from you My Account section
To return any products contact us by Call or Email us within 7 days, from the delivered date, which product you want to return.
Return request will be accepted if that product has any physical damage issue, otherwise not accept the return request.
After creating an order, the Customer can change the shipping address only till the point when the product is actually shipped. In the event the Customer wishes to change the shipping address, he / she has to contact customer support team at Soch, before the shipping confirmation mail has been received. Once the shipping confirmation mail has been sent to the Customer, no requests to change shipping address will be entertained.
PAYMENT INFORMATION
By clicking the checkout page you will redirect in payment method options where we accept payment by PayPal, Credit Card, Debit Card, Net Banking, UPI, Wallet also Cash On Delivery
Wish lists are collections of desired products saved by customers to their user account, signifying interest without immediate intent to purchase.
Offering wish lists is an effective way to reduce shopping cart abandonment and fulfill sales from customers who showed intent but didn’t end up purchasing. Wish lists are mutually beneficial: they give customers an easy way to remind themselves of a product and help merchants measure product interest beyond a clear-cut sale.
In this case, immediately Call or Email us and send your received products original photos and invoice photo, after that we will refund or accept the return process within 7 working day
For Customize Products Which Is Printed With Your Own Design
If order customize any products which are with your own design that product cancelation and change not acceptable after customized your products with your own design, in this case, you can cancel your order within 12 hr before we print your design
For Normal Customer Who Buys Products Which Design, Printed And Posted By Us
In this case, the can cancel or change products any time He/She want, within 7 days from the delivery date
You can track your order from your My Account page and also we Email and SMS tracking number every user for every orders
About E-Points
You can check the E-Point Balance at the “E-Points” section of my account
2. Users can earn 100 E-Points per ₹100 spent.
3. You can earn E-Points when you shop for products on UltraZ Printing.
4. You can earn a “1” E-Point when you review any products on UltraZ Printing.
5. You can participate quiz contest on UltraZ Printing and win E-Points, cash prizes, or free products.
“1” E-Point is equivalent to INR 5 Paise, or “100” E-Point is equivalent to INR 5 rupees.
Users can pay using E-Points to buy any products on UltraZ Printing.
E-Points will expire after one year from the date of credit. For e.g E-Points credited on 15th June 2020 will expire on 15th June 2021
E-Point will be credited once the Return Policy period of all items in your order’s completed. You can check all transactions of “E-Points” by visiting your E-Points Zone
E-Points calculation happens at the order level. You will get to know about the E-Points deducted after you
“canceled or returned” an item and will be recalculated based on the updated order value.
You can check details on the Order History page or the E-Points Zone.